Many information product authors look at booklets, audio CDs, workbooks, ebooks, and the like as a way out. It’s a way out of earning money in exchange for time. It’s a way out of certain aspects of customer service. It’s a way out of having to be articulate and brilliant every waking moment. …
Continue Reading Add comment November 1st, 2008
I think about communication when things go wrong and often forget about sharing what is happening in business if I am on a good road. The problem is that communication within the organization should be constant and not treated as an inconvenience. I am more than guilty when it comes to staff meet…
Continue Reading Add comment October 31st, 2008
The gatekeeper is the best person to get to know, they are the ones that will determine whether you can speak to the appropriate person, and they are also a goldmine of information. If this person does not like you, your messages are not likely to get through to the right person. I currently work…
Continue Reading Add comment October 16th, 2008
This week I have attended three seminars and listened to several other speakers on the subject of focus and diversify. There is a large amount of information about focusing on one thing to make your business grow. I fully agree with what they have to say, however, I also fully agree with those th…
Continue Reading Add comment September 30th, 2008
Working for volunteer organizations and running for office in various non-profits is an excellent way to expose your expertise. You are certainly doing a favor for that organization if you do this. This is only part of the things that you need to do to be successful. You need to help others build…
Continue Reading Add comment August 25th, 2008
When someone asks me what I do, and I tell them I am a Virtual Assistant, I am bombarded with questions. What is a Virtual Assistant? Who uses a Virtual Assistant? How much do they charge? How can they complete my work without being in my office? How is a Virtual Assistant more beneficial than so…
Continue Reading Add comment August 23rd, 2008
Every business wants to keep their customers coming back. Today I will show you how you can do just that.
It is extremely important to know what your customer likes as this will help in customer retention and customer relations.
Have you ever been to a shop, a restaurant, a drycleaner…
Continue Reading Add comment August 19th, 2008
How many times have you recommended a service or a product to a friend, colleague or family member?
If you are like me then it would have been Once, twice, or three, times.
The fact is that if you are satisfied with something then you will naturally recommend it to someone.
Toda…
Continue Reading Add comment August 11th, 2008
Business relationships need to provide you with the business you need. Whether you use an alliance, a leads group or a Power Team, you need to make sure that you are dealing with someone that is reliable, honest, and ethical. There have been many horror stories with relationships that have gone s…
Continue Reading Add comment August 7th, 2008
My name is Author Jones and I have an astronomical book idea. The enjoyable subject matter is really super awesome good. Oh, I know 195,000 books come out a year, Jane Agent, and most of those sell less than 500 paltry copies. I am not famous–I am coming at you from the knowledg…
Continue Reading Add comment July 20th, 2008